Privacy Policy
Last updated: 4 October 2026
This policy explains how Merlion Crest Partners (UEN 201838848M) collects, uses and protects personal data, in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Who we are
Merlion Crest Partners (“we”, “us”) is a company registered in Singapore. We are responsible for the personal data we collect through this website, our client portal and our services. Contact details for our Data Protection Officer are in section 11.
2. Personal data we collect
- Enquiries: your name, email address, phone number, country of residence, the services you are interested in, your indicative investable assets and your message.
- Becoming a client: identity documents, address, date of birth, nationality, tax residency, source of wealth and source of funds, investment experience, financial situation and other information required for anti-money-laundering, “know your customer” and suitability checks.
- Client portal: your login email, two-step verification set-up, the holdings, statements and documents we provide to you, and records of logins and documents viewed.
- Website use: technical information such as your IP address and browser type, processed by our hosting and font providers to deliver the website. We store your language choice in your browser. We do not use advertising or tracking cookies.
3. How we use it
- to reply to your enquiry and arrange meetings;
- to assess whether our services are suitable for you and to onboard you as a client;
- to provide and administer our services, including reporting through the client portal;
- to meet our legal and regulatory obligations, including anti-money-laundering, sanctions and tax reporting (CRS/FATCA) requirements and requests from regulators;
- to keep our systems and your account secure; and
- with your separate consent, to send you updates and market commentary. You can withdraw this consent at any time.
4. Consent
By sending an enquiry or becoming a client, you consent to us collecting, using and disclosing your personal data for the purposes above. Where we rely on another basis allowed by the PDPA, such as legal obligations, we do so as permitted by law.
5. Who we share it with
We do not sell personal data. We share it only as needed with:
- banks, custodians, fund administrators, fund managers and other financial institutions involved in your investments;
- professional advisers such as lawyers, auditors and tax advisers;
- regulators, law enforcement and government agencies where required by law; and
- service providers who process data on our behalf under contract, including:
| Provider | Purpose | Where data is processed |
|---|---|---|
| Vercel | Website and client portal hosting | Global network; primary region may be outside Singapore |
| Supabase | Client portal database, logins and document storage | Singapore |
| Web3Forms | Delivering website enquiries to our inbox | Outside Singapore |
| Google Fonts | Website fonts | Outside Singapore |
6. Transfers outside Singapore
Some providers process data outside Singapore. When this happens we take steps, such as contractual safeguards, to make sure your data receives protection comparable to the PDPA.
7. How we protect it
We use reasonable security measures including encrypted connections, access controls, two-step verification on the client portal, separation of each client’s data, and activity logging. No method of transmission or storage is completely secure, but we work to protect your data and review our safeguards regularly.
8. How long we keep it
We keep personal data only as long as needed for the purposes above or as required by law. Records relating to clients and transactions are generally kept for at least five years after the relationship ends, as required by anti-money-laundering rules. Enquiries that do not lead to a client relationship are deleted within 24 months.
9. Your rights
You may ask to access the personal data we hold about you and how it has been used in the past year, ask us to correct it, or withdraw your consent. We will respond within 30 days, or tell you if we need longer. Withdrawing consent may mean we can no longer provide some services. We may charge a reasonable fee for access requests and will tell you the amount first.
10. Marketing
We only send marketing messages with your consent and in line with Singapore’s Do Not Call rules. Every marketing email includes a way to unsubscribe.
11. Contact us
Data Protection Officer, Merlion Crest Partners, 8 Cross Street, #02 Manulife Tower, Singapore 048424. Email: hello@merlioncrestpartners.com
If you are not satisfied with our response, you may contact the Personal Data Protection Commission of Singapore.
12. Changes
We may update this policy. The latest version is always on this page, with the date it was last updated.
隐私政策
最后更新：2026年10月4日
本政策说明狮冠资本（Merlion Crest Partners，UEN 201838848M）如何依照新加坡《2012年个人资料保护法》（PDPA）收集、使用及保护个人资料。
1. 关于我们
狮冠资本（“我们”）是一家在新加坡注册的公司，负责通过本网站、客户门户及我们的服务所收集的个人资料。数据保护官联系方式见第11条。
2. 我们收集的个人资料
- 咨询：您的姓名、电子邮箱、电话号码、居住国家/地区、感兴趣的服务、可投资资产范围及留言内容。
- 成为客户：身份证明文件、地址、出生日期、国籍、税务居民身份、财富及资金来源、投资经验、财务状况，以及反洗钱、“了解您的客户”和适合性评估所需的其他资料。
- 客户门户：登录邮箱、两步验证设置、我们提供给您的持仓、结单及文件，以及登录和文件查看记录。
- 网站使用：IP地址、浏览器类型等技术信息，由我们的网站托管及字体服务商处理以提供网站服务。我们会在您的浏览器中保存语言选择，不使用广告或追踪类 Cookie。
3. 我们如何使用
- 回复您的咨询并安排会面；
- 评估我们的服务是否适合您，并为您办理开户；
- 提供及管理我们的服务，包括通过客户门户提供报告；
- 履行法律及监管义务，包括反洗钱、制裁、税务申报（CRS/FATCA）及监管机构的要求；
- 保障系统及您账户的安全；以及
- 在另行取得您同意的情况下，向您发送资讯及市场评论。您可随时撤回该同意。
4. 同意
当您提交咨询或成为我们的客户，即表示您同意我们为上述目的收集、使用及披露您的个人资料。如我们依据PDPA允许的其他依据（例如法律义务）处理资料，将在法律许可范围内进行。
5. 我们与谁共享
我们不会出售个人资料，仅在必要时与以下各方共享：
- 与您的投资相关的银行、托管机构、基金行政管理人、基金管理人及其他金融机构；
- 律师、审计师、税务顾问等专业顾问；
- 依法要求的监管机构、执法部门及政府机构；以及
- 依合约代表我们处理资料的服务商，包括：
| 服务商 | 用途 | 资料处理地点 |
|---|---|---|
| Vercel | 网站及客户门户托管 | 全球网络，主要区域可能在新加坡境外 |
| Supabase | 客户门户数据库、登录及文件存储 | 新加坡 |
| Web3Forms | 将网站咨询发送至我们的邮箱 | 新加坡境外 |
| Google Fonts | 网站字体 | 新加坡境外 |
6. 跨境传输
部分服务商在新加坡境外处理资料。在此情况下，我们会采取合约保障等措施，确保您的资料获得与PDPA相当的保护。
7. 资料保护
我们采取合理的安全措施，包括加密连接、访问控制、客户门户两步验证、各客户资料相互隔离及活动记录。任何传输或存储方式都无法做到绝对安全，但我们会尽力保护您的资料并定期检视保护措施。
8. 保存期限
我们仅在实现上述目的所需或法律要求的期限内保存个人资料。根据反洗钱规定，与客户及交易相关的记录一般在业务关系结束后至少保存五年。未发展为客户关系的咨询资料将在24个月内删除。
9. 您的权利
您可要求查阅我们持有的您的个人资料及过去一年的使用情况、要求更正资料，或撤回同意。我们将在30天内回复；如需更长时间会另行告知。撤回同意可能导致我们无法继续提供部分服务。查阅申请可能收取合理费用，我们会事先告知金额。
10. 营销信息
我们仅在取得您同意的情况下，并遵守新加坡“谢绝来电”（Do Not Call）规定发送营销信息。每封营销邮件均附有退订方式。
11. 联系我们
狮冠资本 数据保护官，新加坡克罗士街8号宏利大厦 #02，邮编 048424。电子邮箱：hello@merlioncrestpartners.com
如您对我们的回复不满意，可联系新加坡个人资料保护委员会（PDPC）。
12. 政策更新
我们可能更新本政策。最新版本及更新日期将始终公布于本页面。
本中文译本仅供参考，如与英文版本有任何不一致，以英文版本为准。